At Grundfos Hometherm Shop, we understand that efficient delivery is as important as the quality of our heating products. Whether you’re a homeowner upgrading your central heating system or a professional installing underfloor heating for a client, we ensure your order arrives safely and promptly.

Our Delivery Promise

From our Brighton & Hove headquarters to your doorstep, we’ve streamlined our international shipping process to deliver your heating products within the promised timeframe, with complete transparency at every step.

Shipping Options Tailored to Your Needs

✓ Standard Shipping (10-15 business days)

Ideal when you need your heating controls, pumps or water heaters with reliable speed:

  • Processed within 1-2 business days
  • Shipped via DHL or FedEx
  • Flat rate of £12.95 regardless of order size
  • Full tracking provided
  • Recommended for urgent projects and professional installers

✓ Free Economy Shipping (15-25 business days)

Perfect for budget-conscious customers ordering £50 or more:

  • Processed within 1-2 business days
  • Shipped via EMS
  • Automatically applied to qualifying orders
  • Basic tracking available
  • Great for planned home heating upgrades

Global Reach with Local Care

While we serve most international markets (excluding some remote areas and parts of Asia), all orders benefit from our UK-based expertise. Each heating product is carefully packaged to withstand international transit, with special protection for delicate items like electric heaters and heating controls.

Hassle-Free Returns Within 15 Days

We stand behind every Grundfos pump, Ariston water heater, and smart heating control we sell. If any item doesn’t meet your expectations, simply contact our customer service at [email protected] within 15 days of receipt to arrange a return.

Why Professionals Trust Our Delivery

“As a heating engineer serving clients across Europe, I rely on Grundfos Hometherm Shop’s consistent delivery times. Their DHL option gets me commercial-grade pumps within two weeks – crucial when working to project deadlines.” – Mark T., Heating Installer

Ready to Order Your Heating Solutions?

Choose from our range of energy-efficient products and select the shipping option that fits your timeline. With multiple payment methods including Visa, MasterCard, JCB, and PayPal, completing your order is quick and secure.

For specific delivery questions about underfloor heating systems or large commercial orders, our heating experts at [email protected] are ready to help.